Privacy Policy

1. Introduction

dalyjili ("dalyjili", "we", "us", "our") is committed to protecting the privacy and personal data of all users of the dalyjili Platform, including the website at dalyjili.vip, any associated mobile applications, and all related services (collectively, the "Platform"). This Privacy Policy ("Policy") describes how dalyjili collects, uses, stores, shares, and protects your personal information when you access or use the Platform.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. By registering a dalyjili account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree to this Policy, please do not register an account or use the dalyjili Platform. For questions about this Policy, please contact our Data Protection Officer (DPO) using the details provided in Section 14.

2. Personal Data We Collect

dalyjili collects the following categories of personal data from players and Platform users:

2.1 Identity and Registration Data

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification — you must be 21 or older)
• Gender
• Nationality and country of residence
• Username and password (stored in encrypted form)

2.2 Contact Data

• Email address
• Mobile phone number
• Residential address (city, province, postal code)

2.3 Identity Verification (KYC) Data

• Copies of government-issued photo identification (passport, driver's license, SSS ID, UMID, PhilSys National ID)
• Proof of address documents
• Selfie photographs for facial matching
• Source of funds declarations where required by AML regulations

2.4 Financial and Transaction Data

• GCash account details, PayMaya account details, or bank account information (BPI, BDO, Metrobank) used for deposits and withdrawals
• Transaction history, including deposit amounts, withdrawal amounts, and dates
• Betting and wagering history
• Bonus and promotion usage records

2.5 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session logs, login timestamps, and Platform activity logs
• Cookie identifiers and similar tracking technologies

2.6 Communications Data

• Records of your communications with dalyjili customer support, including live chat transcripts and email correspondence
• Feedback, survey responses, and complaints submitted to dalyjili

3. How We Collect Your Data

dalyjili collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud detection data from security partners; payment data from GCash, PayMaya, and banking partners.
• Regulatory sources: Information shared with or received from PAGCOR or other Philippine regulatory authorities in connection with our licensing obligations.

4. How We Use Your Personal Data

dalyjili uses your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, and login data
Age and identity verification (KYC)	Identity, KYC documents, selfie data
Processing deposits and withdrawals	Financial and transaction data
Providing gaming and betting services	Account, transaction, and usage data
Fraud prevention and security monitoring	Technical, financial, and identity data
Anti-money laundering (AML) compliance	Identity, financial, and transaction data
PAGCOR regulatory reporting	Identity, transaction, and betting data
Customer support and dispute resolution	Communications and account data
Responsible gaming monitoring	Betting history and usage data
Marketing and promotional communications (with consent)	Contact and preference data
Platform improvement and analytics	Technical and usage data

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, dalyjili processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions, including account management , payment processing, and game provision.
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, the Data Privacy Act, and other applicable Philippine legislation.
• Legitimate interests: Processing for fraud prevention, security monitoring, Platform improvement, and responsible gaming purposes, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time by contacting support or updating your account preferences.

6. Data Sharing and Disclosure

dalyjili does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data only in the following circumstances:

• Service providers: KYC verification partners, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, IT infrastructure providers, and customer support platforms — all bound by strict data processing agreements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies where disclosure is required by law or regulation.
• Law enforcement: Philippine law enforcement agencies where disclosure is required by a valid court order, subpoena, or legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.
• With your consent: Any other sharing that you have explicitly authorised.

All third parties with whom dalyjili shares personal data are required to handle such data in accordance with applicable Philippine data protection laws and our contractual requirements.

7. Cookies and Tracking Technologies

dalyjili uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly necessary cookies: Required for the Platform to function, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and login status, to improve your experience on the dalyjili Platform.
• Analytics cookies: Collect anonymised data about how players use the Platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content. You may opt out at any time.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the dalyjili Platform.

8. Data Retention

dalyjili retains your personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, as required by PAGCOR regulations and AML laws.
• Transaction and betting records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications: Retained for three (3) years from the date of the communication.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter for compliance documentation purposes.
• Technical and usage logs: Retained for up to twelve (12) months, unless required for longer periods for security or legal purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with dalyjili's data disposal procedures.

9. Data Security

dalyjili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the dalyjili Platform;
• Encryption of sensitive data at rest, including passwords and financial information;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While dalyjili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your dalyjili login credentials and for notifying us immediately of any suspected unauthorised access to your account.

10. Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by dalyjili:

• Right to be informed: The right to know what personal data dalyjili collects and how it is processed — which this Policy fulfils.
• Right of access: The right to request a copy of the personal data dalyjili holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations under PAGCOR and AML regulations.
• Right to object: The right to object to the processing of your personal data for marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the dalyjili Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.

11. Children's Privacy

The dalyjili Platform is strictly intended for persons aged 21 years and above. dalyjili does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately close the associated account, delete the data, and return any deposited funds in accordance with our Terms & Conditions.

If you believe that a person under 21 has registered a dalyjili account, please contact our support team immediately at [email protected].

12. International Data Transfers

dalyjili primarily processes personal data within the Republic of the Philippines. In limited circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.

Any international transfer of personal data is conducted in accordance with the Data Privacy Act of 2012 and NPC guidelines, including the use of appropriate contractual safeguards to ensure that your data receives an equivalent level of protection regardless of where it is processed.

13. Changes to This Privacy Policy

dalyjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the dalyjili Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how dalyjili protects your personal data.

14. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by dalyjili, please contact our Data Protection Officer:

Data Protection Officer — dalyjili
Email: [email protected]
Support Hours: 24/7 (Philippine Standard Time)
Response Time: Within 15 business days for data subject requests

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by dalyjili.